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Privacy and disclaimer
Trustee and issuer
Super Members Investments Limited (SMI) – ABN 61 095 974 100, AFSL 231230 is the Trustee of IRIS Superannuation Fund, ABN 88 556 625 125. SMI is wholly owned by Industry Fund Services Pty Ltd (IFS) which is a wholly owned subsidiary of Industry Super Holdings Pty Ltd (ISH) – ABN 71 119 748 060 which in turn is owned by a number of major superannuation funds.
SMI Ltd is solely responsible for the statements made on this website.
Advice warning
The information provided on this website is of a general nature only. It has been prepared without taking into account your personal objectives, financial situation or needs. You should assess your own financial situation, read the relevant product disclosure statements and consider obtaining independent financial advice before making any investment decisions based on this information.
The FSG provides information about our services, how our representatives are remunerated, and your rights as a member, including our complaints system.
Advice Toolkit
The Advice Toolkit information has been provided by Industry Fund Financial Planning. Super Members Investments Limited (SMI) is the Trustee of IRIS ABN 88 556 625 125. SMI is wholly owned by Industry Fund Services Pty Ltd (IFS)- ABN 54 007 016 195, AFSL 232514 and Industry Fund Financial Planning is a division of Industry Fund Services Pty Ltd.
Privacy Statement
SMI will act to protect your personal information in line with the National Privacy Principles and recognises the importance of protecting the privacy of any personally identifiable information that we collect.
Personal information is only collected from you in order to administer your investment in the Investment Fund(s). By this we mean managing your account and providing you with information in relation to your investment as required by law.
We may share your personal information with other companies within IFS and external product and service providers. We prohibit third parties from using your personal information except for the specific purpose for which we supply it.
You may write to us to withdraw your consent for the use of your personal information. However without your consent to use your personal information we may not be able to provide you with the product or services you are seeking.
We may also use personal information as required for by law. For example, legislation such as the Anti-Money Laundering and Counter Terrorism Financing Act, Court Orders or Statutory Notices and Taxation Law.
The personal information is collected by SMI either from you or from a source approved by you and may include your contact details, date of birth and Tax File Number (if you have chosen to quote it). Over time, this will be supplemented with other information necessary to administer your investment in the IRIS Superannuation Fund.
We are dedicated to keeping the personal information that you have provided us secure. We will use the latest techniques and processes, in keeping in line with current industry standards, to protect your personal information from misuse, loss and unauthorised access, modification or disclosure. We take all necessary precautions to ensure that our online systems are secure.
There are restrictions on collecting sensitive personal information about you, for example religious, ethnic, health, or political information.
As a SMI investor, you may ask to see the information we hold about you and to have it corrected if required.
If you would like more information about the Privacy Act 1988 (Cth), you can contact the Office of the Australian Information Commissioner.
Complaints
To find out more about the personal information we hold and how it is handled, or if you wish to make a complaint about a possible breach of privacy, please contact our member services centre:
- Phone: 1300 655 286
- Email
- Write:
Complaints Resolution Officer
SMI Ltd
Locked Bag 200
Carlton South Vic 3053
Upon receipt of your complaint, we will:
- Acknowledge the complaint promptly and inform you when you should expect to receive a response.
- Investigate the complaint in a timely manner.
- Respond to you in writing within 90 days of the date of the receipt of your complaint.
If your complaint cannot be resolved at this level, the matter may be referred to the Licensee directly. If after completing the IRIS internal complaints process you are not satisfied with the outcome of a complaint, you may call the Superannuation Complaints Tribunal (SCT) on 1300 780 808 or write to:
Superannuation Complaints Tribunal
Locked Bag 3060
GPO Melbourne Vic 3001
The SCT is an independent body, established by the Federal Government to help members of superannuation funds and their dependants to resolve certain types of complaints about decisions made by fund trustees where the complaint is not resolved by the fund's complaint handling process.
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